Reputation Management

Quick StartCustom AI

The key to brand management is to maintain, position, and define a good brand reputation. A marketing strategy that does not reflect customer feedback cannot achieve the expected effect. In addition, as the service expands, analyzing reviews and feedback individually to derive results is a very laborious task. When artificial intelligence is in charge of this role, more objective feedback analysis results can provide a direction for the future planning process.
Based on data, we can analyze customer reviews and related social media posts to play a key role in enhancing brand value through customer experience, online reputation protection, and brand reputation monitoring. You can derive information such as customer satisfaction by analyzing customer review sites and social media posts using an emotional interpretation method. This can serve to monitor and protect your brand's reputation.

Main function

1. Reputation Management
  • Objective customer feedback analysis
  • Increase the efficiency of the feedback reflection process
  • Improving brand value through monitoring brand reputation
2. Data Security System
  • Thorough data security through security processing
3. Providing various services
  • Interlocking between apps, web and programs is possible by providing various programming languages

API Summary

Data Data type Content Use mode
Input data  CSV Customer reviews and social media posts API
Output data CSV Sentiment analysis result API

Application procedure

Payment Subscription method Attached file upon application
Prepaid charge Online Customer data required for model creation
Application procedure
  • Apply for service at Home page
  • Training data upload 
  • Consultant review and confirmation of availability
  • Business verification and online contract signing
  • Model generation
  • Use the generated artificial intelligence as an API